Administrative Assistant

The Brigitte Trust

Dorking, Surrey

£19,000 per annum pro rata

Permanent, part-time (21 hours per week)

Job description

Overview of the role

You will be responsible for the efficient running of The Brigitte Trust’s general administration, including the day-to-day office requirements. You will be the first port of call for our staff, volunteers, Trustees, members, supporters and suppliers - be it via phone, email or face to face - so will have a real desire to deliver great customer service. As part of our small team, you will also work alongside colleagues to provide administrative support for specific work areas.

Person specification

This role will suit someone who is personable, has a can-do attitude and enjoys working as part of a small team. The job is customer focused so a friendly positive demeanour is a must. Supplying support across the organisation you should be task oriented, have great attention to detail and be able to prioritise workload. The position suits someone who is collaborative and able to work under their own initiative.

  • Experience in an administrator role
  • Good levels of literacy, numeracy and accuracy
  • Proficient use of MS Office packages
  • Confident phone manner and good understanding of delivering great customer service
  • Experience in working with databases
  • Excellent administrative, organisation, problem solving and planning skills
  • Excellent relationship building skills
  • Willing to take personal responsibility for delivering high quality results
  • Able to manage customer expectations, and recognise when to deal with issues independently and when to escalate issues to a higher level
  • An interest in health and life limiting conditions


Application deadline: Monday 22nd March  

Interviews will take place on: Thursday 8th April

Guidance Notes for Applicants

Application Form

Equal Opportunities Form

Job Description

Person Specification