Team Area – Training Manual & Handbook

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Week 1 – Active Listening & Responding Skills
Week 2 – Boundaries
Week 3 – Assumptions & Beliefs
Week 4 – Safeguarding & The Mental Capacities Act
Week 4 – The Mental Capacities Act Easyread
Week 5 – The First Visit
Week 6 – Bereavement & Endings
Weekend – Loss & Change
Weekend – Who Am I
Volunteer Handbook
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